With the technological advancements and the ever-changing trends, you need to be always on top of your game if you are in the computer repair business. The high increase and rapid growth in computer supplies have led to a corresponding rise in the demand for computer repairing services. This represents a huge opportunity for you if you are in the computer repair industry. Here are the latest trends every computer repairs Baulkam Hills technician should be aware of.
Wide Knowledge of Technology
Recently, the role of computer technicians may have been more complex, but this is not to say that the core of the job responsibilities has changed. Computer repair pros need to have a broad knowledge base regarding hardware and software specs. For you to successfully install and maintain customers’ computers and troubleshoot them, you need inside knowledge of the various technologies.
Computer Networking
Knowing to network computers is something that every technician should be able to do. Even if this is not your core area, it’s important that you have enough skills to set up and troubleshoot computer networks for your customers. You need to have a thorough understanding of the working of the DNS (domain name system), as well as how to check it for particular devices. Also, you need to be in a position where you can trace IP addresses that look suspicious to determine where they are connecting from.
Cybersecurity Consulting
Given the rise of cyberattacks, it pays to have even intermediate cybersecurity best practices knowledge. Hacker schemes have gotten more advanced and dangerous, more so with botnets such as Dyn. Ability to spot cyber threat warning signs early will be an added advantage to your practice.
Certification is crucial
The good news is that a university degree is not one of the prerequisites to opening a computer repair shop. However, there are some certifications that you may have to obtain that not only equip you with extra expertise, but could also give you a competitive edge. Most computer repairs Baulkham Hills shops will claim that they have skilled technicians, but holding a certification makes you stand out. Certifications will give you a proper understanding of many topics ranging from operating systems to networking.
Marketing
How do you let your customers know that you are skilled and certified and that they stand a better chance with their computers when in your hand? The answer lies in effective marketing. The trend these days is that many top computer repairs Baulkham Hills experts market their businesses to potential clients. Your clients are the many small businesses with less than 50 employees who cannot afford to retain an IT professional in-house. Get the word about your business to them. Don’t just sit there and hope that they will grope in the dark and find you!
Downtime from network or computer issues can impact a lot on the company reputation and bottom line. This shows that there is a large and valuable market to keep computer systems operating reliably. To take full advantage of this opportunity however, you will need to stay on top of the latest trends in the industry.